Eric A McKenzie says:
January 12, 2013 at 8:30 am
Eric A McKenzie
Ex Sales Director- Regent Vacation Club.
I will now offer some honest advice, and if you do not heed my advice, you have only yourself to blame.
I have been in the Timeshare Industry for 25 years, and worked for some of the most prestigious companies on the planet, and have many tens of thousands of satisfied customers.
In August last year I was approached by Regent Vacation Club, to take over their operation and, make it into a conventional Timeshare operation, with the Ramayana Corporation as the owning company behind it, (Ramayana Hotel, Rama Beach, Kuta Sea View, Pondok Sari, Flapjacks, Rosso Vivo and with other well known brands in Bali, I believed this company to be honest, this I have found out is the furthest from the truth hence my resignation on Boxing Day 2012.
This company operates a policy to steal deposits; it actively wants people to cancel so it can steal their money, I in all my years have never experienced this and it has sickened me to the core.
In ten years this company only has 1200 members, 120 members a year, less than 10 a month, any conventional company would have 120 members a month, the reason being it WANTS PEOPLE TO CANCEL TO STEAL THEIR MONEY.
It sells a small amount of points that only allows its members to holiday back in Bali in a small 6 week window, in the lowest season that is in Bali.
I Have actively sat down with their PATHETIC Business Development Manager “The German Weasel” Thomas Wiese, the instigator of this theft system, if you put his name into http://www.linkedin.com you will see his history in Timeshare it is a fabrication, he has been equally poor at all previous postings, They refuse to join the global governing body ARDA, and follow their rules of conduct.
The final straw for me when the Company “Regent Vacation Club” was sold to a British Virgin Isles Company, with the Travel agent arm of the Ramayana Corporation being the companies sole agent in Indonesia, places it in a country where is absolutely no consumer protection.
They now intend to offer finance from a Singaporean Company they have set up to steal even more money…………..The highest level of deceit I have ever seen in all of my 25 years.
To this end I have now decided to help members who have either paid a deposit or in full or are part way through a payment plan to get ALL THEIR MONEY BACK IN FULL, to this end I have already successfully had over 200,000 USD refunded to clients.
I require all of the following information:-
1. Date of Purchase
2. Total Purchase Price
3. Contract Number
4. Amount of Deposit paid (and on which card)
5. Payment plan
6. Points allocated
7. First year of occupancy
8. Total money paid to date.
9. Any verbal promises made to you (this is the least important)
Citibank know me well, they are aware of my position, and are aware that I am in possession in so much damning material, that a letter sent from me will suffice.
I am in the process of setting up a full CLASS ACTION SUIT against Citibank, and need another 100 members to come forward, so I ask you all please copy and paste this post everywhere, Perth Face book, consumer sites, newspapers everywhere, and tell all your friends to re-post, I want to make this viral all over Australia
I must apologize, the comments on the site from the following people are fictitious and are from members of my old staff, and one previous to my tenure, please forgive me this error of judgment:-
• ABU ALI
• JAMES MCLENNON
• MAUREEN TAYLOR
With your help I will bring this company to its knees